Let employees have the freedom to make mistakes. According to a Gallup survey of 1,200 employees, 66 percent of respondents say their managers asked them to get involved in decision making, but only 14 percent felt they had the authority to make decisions. They were afraid to exercise their judgment because they didn’t have the freedom to make a mistake. When employees are encouraged to think, and are given the tools and training they need, good decisions will be forthcoming. Continue reading »

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